Meet Our Team

Amy Becken

Theresa Cullen, Au.D., CCC-A, FAAA

Doctor Of Audiology, President

A STRONG EDUCATIONAL BACKGROUND Theresa Cullen, Au.D, is the owner and president of Cape Cod Hearing Center. She was drawn to the profession of audiology because she has found working and helping people overcome hearing loss and improving their quality of life extremely rewarding. As the Cape’s first Doctor of Audiology, she has used her advanced training to help thousands of patients over her 30 plus years as an audiologist. She worked in a private practice in her home state of Michigan for 5 years before moving to Cape Cod and working in her own practice since 1990. She has been published in the Journal of the American Academy of Audiology and has been featured in Cape Business. “I will take all the time necessary to properly evaluate you and to understand your lifestyle so that I can make a proper recommendation.

I will also thoroughly explain each of your options, and I will be here for all your follow-up needs.” Doctor of Audiology: Central Michigan University/Vanderbilt Master of Arts: Audiology, Central Michigan University Certified: American Speech-Language-Hearing Association Licensed: State of Massachusetts Member: American Speech-Language-Hearing Association, Academy of Doctors of Audiology, American Academy of Audiology, American Tinnitus Association.

Melanie Higgins, MS, CCC-A


Melanie is an Audiologist licensed in the state of Massachusetts. She graduated with her bachelor’s degree from Ohio State University in Speech Language and Hearing Sciences. She received her Master of Science in Audiology from Rush University. Melanie has her Certification of Clinical Competency in Audiology from the American Speech and Hearing Association and is a Fellow in the American Academy of Audiology. Melanie is motivated by helping others and positively impacting individuals with their hearing needs. She is specifically interested in individual patient rehabilitation through hearing aids and other assistive technologies. Melanie’s experience in the field of audiology and auditory (re)habilitation includes private practice, as well as extensive diagnostic experience working with Ear Nose and Throat specialists.

She has presented locally and nationally on the topic of hearing loss. She has knowledge and skills in hearing instruments, hearing assistive technology, aural habilitation and rehabilitation, and diagnostic audiology for pediatric, adult, and senior patients. She is known as a warm, compassionate, thorough, and resourceful hearing healthcare professional. “My goal is to improve the quality of my patients’ lives through better hearing. I am committed to providing them with advanced, reliable and convenient services for treating hearing loss. And a key part of my care is taking the time to listen to my patients’ needs, answer their questions and thoroughly explain all of their options.”

Richard Rafferty MA, CCC-A


Language and Hearing Association in Audiology Bachelor of Arts degree in Speech
Master of Arts degree in Audiology
Certified by the American Speech


More than 35 years of Hearing Health Care experience.
Specializes in digital and programmable hearing instruments
Complete services for hearing aids, including repairs, earmolds, swim plugs, hearing protection and musician plugs
Continues education training in the latest technology
Proficient in complete audiological evaluations, ENG testing, Brainstem
Auditory Evoked Response Testing and Electrocochleography
Frequently speaks at schools, professional organizations, club meetings and luncheons


Professional, experience and knowledgeable Dedicated to serving patients and, as a result, is continually referred by former and current patients to family, friends and business associates

Allow me to further introduce myself. Richard joined Dr. Frank Scaccia in early part of 1999 as his Audiologist which was a perfect fit to Dr. Scaccia’s ENT Ear, Nose, and Throat practice. Together we have set high standards in treatment and care of our mutual Ear troubled patients and with integrity. As a team we have moved higher in our ability to care for our patients.

Richard is a licensed Audiologist and Hearing Aid Dispenser in the state of New Jersey and now Massachusetts with over 35 years of experience. Awarded a Bachelor’s and Master’s degrees in speech and audiology respectively. My Certification as been granted by the American Speech – Language – Hearing Association (ASHA). I continue to receive continuing education credits by attending symposiums and seminars to learn and study some of the latest and newest techniques concerning the hearing health care industry. Comprehensive knowledge of all facets of hearing enables me to handle almost any patient’s situation and provide my patients with realistic outcomes and expectations. I treat each patient with respect and courtesy and take time to provide a caring service while explaining every aspect as we move forward of his or her hearing dilemma or issue simply and completely.


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