Our Professional Staff
Theresa Cullen, Au.D., CCC-A, FAAA
Doctor of Audiology, President
Melanie Higgins, MS, CCC-A
Richard Rafferty MA, CCC-A
Certified by the American Speech, Language and Hearing Association in Audiology
Bachelor of Arts degree in Speech
Master of Arts degree in Audiology
More than 35 years of Hearing Health Care experience
Specializes in digital and programmable hearing instruments
Complete services for hearing aids, including repairs, earmolds, swim plugs, hearing protection and musician plugs
Continues education training in the latest technology
Proficient in complete audiological evaluations, ENG testing, Brainstem
Auditory Evoked Response Testing and Electrocochleography
Frequently speaks at schools, professional organizations, club meetings and luncheons
Professional, experience and knowledgeable
Dedicated to serving patients and, as a result, is continually referred by
former and current patients to family, friends and business associates
Allow me to further introduce myself. Richard joined Dr. Frank Scaccia in early part of 1999 as his Audiologist which was a perfect fit to Dr. Scaccia's ENT Ear, Nose, and Throat practice. Together we have set high standards in treatment and care of our mutual Ear troubled patients and with integrity. As a team we have moved higher in our ability to care for our patients.
Richard is a licensed Audiologist and Hearing Aid Dispenser in the state of New Jersey and now Massachusetts with over 35 years of experience. Awarded a Bachelor’s and Master’s degrees in speech and audiology respectively. My Certification as been granted by the American Speech - Language - Hearing Association (ASHA). I continue to receive continuing education credits by attending symposiums and seminars to learn and study some of the latest and newest techniques concerning the hearing health care industry. Comprehensive knowledge of all facets of hearing enables me to handle almost any patient's situation and provide my patients with realistic outcomes and expectations. I treat each patient with respect and courtesy and take time to provide a caring service while explaining every aspect as we move forward of his or her hearing dilemma or issue simply and completely.
Shannon O’Rourke Au.D.
Shannon O’Rourke Au.D. is a licensed audiologist in the state of Massachusetts and has her Certification of Clinical Competency in Audiology from the American Speech and Hearing Association. She completed her undergraduate education at the University of Connecticut, where she received a dual degree in speech, language and hearing sciences and psychology. She then continued at the University of Connecticut to complete her doctorate in audiology. Throughout her graduate training, Dr. O’Rourke practiced in a wide variety of audiology clinical settings, including hospitals, a VA medical center, and Ear Nose and Throat (ENT) Specialist Practices. In the final year of her graduate education, Dr. O’Rourke completed a year-long externship at Yale Medicine in New Haven, CT in the Hearing and Balance program. During her time with Yale Medicine, she completed adult diagnostic hearing and balance evaluations, and rehabilitation interventions with hearing aids and implantable devices. Shannon is passionate about working closely with her patients to achieve their optimal hearing outcomes and improve their quality of life through better hearing and communication. She is excited to join the team at Cape Cod Hearing Center as a full time audiologist!